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department

Customer Success

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Helping our customers grow.

What we do

In our department the customer is always in focus. We are here to help and guide them to succeed in their daily work. According to us, if our customers succeed, we succeed.

By being there for our customers on a lot of different channels and at the same time, reaching out to them, we are both reactive and proactive. That is very important for us.

Quality is key in our department. We are not robots who just try to work our way thru a long backlog in the fastest possible way. We take our time to really understand our customer before we give them the best possible help and solution.

Career Profiles

We are great listeners and always try to grasp the full story before solving a case. We´re also educational and have a great way of explaining on the customers You have a clear understanding of how important customer relations are and you love helping people solve their problems and being a part of their success. Structure, quality, multitasking and an agile way of working is in our backbone.

We work close with product development and sales to give our customers the best possible experience. Customer feedback is something we value, and we take great pride in being able to update our platform based on the customer's needs.

We are experts in tech, service and customer experience coming from loads of different fields such as tourism, restaurant and hotel.

Workplace & Culture

It’s not just a job, it’s so much more. Mynewsdesk is a creative workplace where we make the most out of your talents and what you’re good at. Our high is in people and their development. Mynewsdesk is a place for you to grow, both professionally and as an individual. As a company, we are growing too. We are looking for people to join our teams, to build, sell, market, administrate and facilitate the world’s leading PR platform.

Perks & Benefits

All of our employees play an essential part in shaping our product and business - today and tomorrow. We want you to play a part too.

  • Agile working

    We like to bring people, processes and technology together, and we like to see you fail. And get up and try again. We encourage you to continuously find new ways and solutions: what works best for you and for the business?

  • Great collegues

    We support, challenge and inspire each other. That’s something we do on every day basis, both with co-workers and customers.

  • Creativity

    Embrace your creativity. We offer the creative freedom to develop new ideas and innovative thinking. That’s why we think that in combination with our agile mindset, this is a breeding ground for really great things!

  • Great conditions

    Enjoy all the big business benefits in combination with the spirit of a start-up. You will be challenged to excel professionally and have some great perks meanwhile.

Rosenlundsgatan 40
118 53 Stockholm Directions

Ritterstraße 12 - 14
10969 Berlin Directions

Kungsgatan 23
411 19 Göteborg Directions

Frederikinkatu 61a6krs
00100 Helsinki Directions

Nordre Fasanvej 113-115
2000 København Directions

Hainstraße 20-24
04109 Leipzig Directions

125 Wood Street
EC2V 7AN London Directions

Stora Varvsgatan 6A
211 19 Malmö Directions

Konrad-Zuse-Platz 8
81829 Munich Directions

Christian Krohgs gate 16
0107 Oslo Directions

Storgatan 50
903 26 Umeå Directions

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email
@mynewsdesk.com
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