What we do
In our department the customer is always in focus. We are here to help and guide them to succeed in their daily work. According to us, if our customers succeed, we succeed.
By being there for our customers on a lot of different channels and at the same time, reaching out to them, we are both reactive and proactive. That is very important for us.
Quality is key in our department. We are not robots who just try to work our way thru a long backlog in the fastest possible way. We take our time to really understand our customer before we give them the best possible help and solution.
We are great listeners and always try to grasp the full story before solving a case. We´re also educational and have a great way of explaining on the customers You have a clear understanding of how important customer relations are and you love helping people solve their problems and being a part of their success. Structure, quality, multitasking and an agile way of working is in our backbone.
We work close with product development and sales to give our customers the best possible experience. Customer feedback is something we value, and we take great pride in being able to update our platform based on the customer's needs.
We are experts in tech, service and customer experience coming from loads of different fields such as tourism, restaurant and hotel.